postpaid to prepaid

Kavidha Krishnamoorthi <>
11:44 PM (0 minutes ago)

to viewertimesnow

RE:’Reliance=013-043-706’Reference to your E-mail.

Dear Kavidha,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail dated 17.09. 2013 for Reliance Number 9380312055 expressing concern regarding service related.

We regret for the inconvenience caused in this regard.

Your Service Request number is 209128574 and the same will be resolved within 2 days.

We look forward to build a lifetime relationship with you and assure you that we are always committed to improving our services.

Your co-operation and patience in this regard will be highly appreciated.

Assuring you of our best services always,
Thank you for choosing Reliance.
Officer – Customer Care
Reliance Communications Limited.
For further details, you may contact us via:


Email ID

Customer care no.(query)

*333 (Chargeable at 0.50/ 3 min)

Customer care no.(request and complaint)

198 (toll free)

Customer care no(any other phone)

30333333 (Prefix STD code with 30333333, other than four metro locations)

CDMA prepaid account balance – Inquiry no.

*225 (Toll free) from your Reliance Mobile

—–Original Message—–
From:   Kavidha Krishnamoorthi (
Date:   Tuesday, September 17, 2013  07:38 PM
To: (
Subject:  to change mobile postpaid number to prepaid
i have given a request to change my mobile number 9380312055 to prepaid number.

on august 30th september i have submitted the required documents my voter id proof to the local reliance outlet in pondicherry. my mobile number 9380312055  is temporary out of service from 5th september. i have cleared the outstanding amount on 7th september. till date my mobile number 9380312055 is not converted to prepaid.again from the dealers side on 12th september a request was forwaded to change my mobile number 9380312055 to prepaid from pondicherry.
i have called many times to customer support but nothing is working out.
kindly change my mobile number 9380312055  to prepaid number as soon as possible.
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